Last Updated: 06-08-24

At ChahatStyle.com, we strive to provide our customers with the highest quality beauty, accessories, and cosmetic products. Due to the nature of our products, we have a strict no cancellation and no refund policy. Please read our policy carefully before making a purchase.

1. Cancellations

All sales are final. Once an order has been placed and confirmed, it cannot be canceled. We encourage you to review your order carefully before completing your purchase to ensure accuracy.

2. Refunds

Due to the personal and hygienic nature of beauty, accessories, and cosmetic products, we do not accept returns or offer refunds for any products unless they are damaged upon arrival.

3. Damaged Products

If you receive a damaged product, we require a video of the parcel being opened to process a refund or replacement. Please follow these steps:

  1. Record a video of yourself opening the package. Ensure the video clearly shows the unopened package, the unboxing process, and the damaged item.
  2. Contact our customer service team within 48 hours of receiving the damaged product. Email us at [your email address] with your order number, a description of the damage, and the video attached.
  3. Our team will review the video and your claim. If the product is confirmed to be damaged, we will offer a refund or a replacement, based on your preference.

4. Contact Us

If you have any questions or need further assistance, please contact our customer service team:

ChahatStyle.com
Email: chahatstyle.com[at]gmail.com

Address: Garg’s mansion ward no 14 near old dhan mandi jaitsar